How to Uninstall MagicJack Software from Your Computer
(Archived in: Mobility Telephony Voip)
Tutorial for the Permanent Removal of the MagicJack Computer Software
Notice/Disclaimer: FOLLOW THESE INSTRUCTIONS AT YOUR OWN RISK. Version Number One instructions were posted as a comment to a blog via an online search, and referenced as instructions provided by MagicJack Tech Support. Version Number Two instructions were obtained directly from MagicJack Tech Support (Tech Chat), and Version Number Three instructions were provided in response to a query on The Unofficial MagicJack Forum. This blog assumes no responsibility, nor liability for the accuracy, source, and validity of these instructions. The instructions are reprinted here for informational purposes only. At some point, and for whatever reason, we all have a need to remove computer software. In fact, the MagicJack Terms of Service (TOS) lists a specific condition under "Termination" (Section 14) is the removal of the MagicJack software from your computer. Up until a few days ago, the TOS also referred to using the MagicJack "uninstaller" (should have made a screenshot).
"MagicJack confirmed that there is currently no easy way to uninstall the software. The process required to uninstall the software requires multiple Windows Registry edits and the removal of several folders on the Windows system." - www.etech.eweek.com / Jim Rapoza
Once the MagicJack software has been successfully installed, nowhere on your computer will you find an "uninstaller" provided. You will not find it in Start>All Programs, nor under Add or Remove Programs in the Control Panel. This is because an uninstaller does not exist.
The three procedures below have not been tested by Digital Nomads, but I have posted these instructions as possible solutions until a very much needed MagicJack Uninstaller is announced by MagicJack. Nobody should accept having to leave unwanted software on a personal computer, or any tell-tale trace of the MJ program on a public computer, a business workstation, or a borrowed device.
Various Instructions for Removing MagicJack Software (Windows Operating System)
Version Number One
- Unplug the MagicJack USB Dongle. Go to "Start" in Windows and click on "run" and type (enter) regedit and press Enter.
- Now Click on + Sign next to HKEY_LOCAL MACHINE.
- Click on + Sign next to SYSTEM.
- Click on + Sign next to CurrentControlSet.
- Click on + Sign next to Enum.
- Locate the folder called USB. Right Click on the Folder and Click on "Permissions".
- In permissions Click on the Check Mark called "Allow" to the right of "Full Control".
- Click OK.
- Next Click on + Sign next to USB and locate two folders called "Vid1307".
- Right Click on one at a time and select Delete.
- Next Click on - Sign next to USB.
- Right Click on the folder named USBSTOR and Allow permissions.
- Next Click on + Sign next to USBSTOR.
- Locate the folders named "CdRom&Ven_YMAX&Prod_MagicJack&Rev" and "Disk&Ven_YMAX&Prod_MagicJack&Rev"
- Right Click on these Folders one at a time and hit Delete.
- Double Click on your Hard Drive (usually called C:\).
- Double Click on Documents and Settings.
- Double Click on the Folder that has the Username you use when logging into Windows.
- Double Click on Application Data.
- Double Click on Folder labeled "mjusbsp".
- Double Click on Folder labeled "in00000".
- Find the Setup File there and Delete.
- Use Device Manager to Uninstall the MagicJack cdrom/disk drive/usb hub.
- Unplug the MagicJack device.
- Delete the mjusbsp Directory and all Subdirectories (probably at c:\documents and settings\(your user profile name)\application data\mjusbsp).
- Use regedit to locate the HKEY Current User Talk4Free entries and Delete the Talk4Free Key and all Subkeys.
- Delete the MagicJack Directory and all Subdirectores (probably at c:\documents and settings\(your user profile name)\local settings\application data\magicjack).
- Delete any start menu and desktop Icons.
- Reboot.
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12 comments:
You don't have to manually edit your registry. Simply run system restore and select a point in time before you installed the Magicjack.
From what I have read this is not necessarily correct. Plus you will wipe out other info in the registry you may not want to, not to mention other data, like files, folders, and docs.
It took me one day to realize I had made a mistake. All you had to do is read the user agreement/ripoff. XP's restore feature does nothing to data,files,folders or docs. As a matter of fact the folder created by magicjack is still present but does nothing. Don't plug your magicjack into the USB port. Why would you do that anyway? All of the registry changes suggested will not be found after doing system restore. I'm sure there are others missing that nobody knows about. System restore is reversible. If you would run it you would have seen that information displayed. What does disappear is the stinking icon on your desktop. The reminder of your mistake in ordering the magicjack in the first place.
To uninstall MagicJack double click on the virtual device in My Computer there are two exe files, one has a "u" after it and that will remove all traces and entries of that program.
I think embedding this junk in your computer will come back to haunt Magic Jack. Too bad, because conceptually it was a good product.
I am running Vista, I was trying to use 'Version Number One' to remove Magick Jack. I get as far in the instructions as, "Number 7". After clicking the box 'Full Control', then selecting 'Ok". I get a "Windows Security" pop up box saying "Unable to save permission changes on USB. Access in denied." I am the only one using this computer.
Any suggestions? Thank you for any help.
If you want the uninstall of Magic Jack done automatically, you can use www.magicjackuninstaller.com
Currently, an uninstall utility is available for download at the MagicJack.com website. It can be found by searching the FAQ for "uninstall"
http://www.magicjack.com/4/faq/
http://upgrades.talk4free.com/tools/mjRemover.exe
I could swear it "jacks" with my other programs and causes hinkies in my other processes. It seems great at first but then my other programs start to hiccup. I have removed!
Every installed program has option to uninstall at start menu or add or remove program.why magic jack not?
You don't have to do any of those things...all you do is UNPLUG it from the USB port...all traces of it are then GONE. The software is on the inside of the device...not on your computer.
Yeah, You could also go to www.magicjackbuyback.com and they'll pay you up to $50 for your magicjack unit.
@Wendi-
This of course is not true, as evidenced by the previous comments. MJ has as scheme to collect vital info for future marketing purposes.
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